FAQ

DO I NEED AN ACCOUNT TO MAKE A PURCHASE?

While it is possible to complete an order from our website as a guest, we strongly recommend our customers create an account. It ensures we are more easily able to assist with questions, order tracking and support once you have completed your purchase.

WHAT PAYMENT OPTIONS DO YOU OFFER?

We offer secure payment through major credit cards and select payment processing platforms. Please view our Payment Methods for more information.

IS MY PAYMENT INFORMATION SECURE?

Yes. Payments are made via the secure server of our partner, Shopify, Apple Pay, Amazon Pay, Facebook Pay, Google Pay or PayPal, all recognized payment operators. None of your banking information is transmitted via the website. Thus, payment by credit card is completely secure.

CAN I CHECK THE STATUS OF MY ONLINE ORDER?

Yes. To review your web orders, simply log in to your account online and review the My Orders section of your account portal. Depending on the courier used, it may not be possible to track shipping.

CAN I ORDER BY E-MAIL?

Yes. While we prefer our customers visit our website and place orders online, we can complete transactions over e-mail. Please message contact@larabatista.com directly for assistance.

WHERE DO YOU DELIVER?

LaraBatista.com ships worldwide. Please call us if you have any questions.

HOW IS SALES TAX CALCULATED?

Sales tax is calculated using the shipping destination. Amounts and conditions are specific to state guidelines. Note that you may be responsible for paying use tax on the purchases in the state where the items are received.

WHAT ARE YOUR TERMS AND CONDITIONS OF SALE?

We invite you to view ourTerms of Service. They are always accessible at the bottom of the website page and must be accepted before an order is finalized.